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Social Security Administration

How To Access Ssa Resources

The public has four methods available to access information on the Social Security Administration and the programs it administers: (1) visit a field office; (2) call the Social Security 800 number; (3) submit a request by U.S. mail, fax, or email; or (4) visit the Social Security Web site.

To find the most convenient field office location, one need only visit the Social Security Web site or call the agency. The public can obtain recorded information twenty-four hours a day, including weekends and holidays, by calling Social Security’s toll-free number, 1-800-772-1213. Service representatives are available on business days. People who are hearing impaired may call SSA’s toll-free TTY number, 1-800-325-0778, on business days.

Social Security Online, the SSA’s Internet Web site, is located at www.ssa.gov and contains a variety of information and services, including downloadable publications on all aspects of Social Security programs and forms to request various services. Social Security e-News, an electronic newsletter received by e-mail, is also available to help people keep up with the latest changes in Social Security programs.



KENNEDY, DAVID M. Freedom From Fear. New York: Oxford University Press, 1999.

KOLLMAN, GEOFFREY. Summary of Major Changes in the Social Security Cash Benefits Program: 1935–1996. Washington, D.C.: United States Congressional Research Service, 1996.

MCSTEEN, MARTHA. ‘‘Fifty Years of Social Security.’’ Social Security Bulletin 8 (1985): 36–44.

United States Social Security Administration. Annual Statistical Supplement 2000. Washington, D.C.: 2000.

United States Social Security Administration. A Brief History of Social Security. Baltimore, Md.: August, 2000.

United States Social Security Administration. The 2000 Annual Report of the Board of Trustees of the Federal Old-Age and Survivors Insurance and Disability Insurance Trust Funds. Washington, D.C.: 2000.

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